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Where can I find allergen information?
I have certain allergies and specific questions regarding Chipotle's food or a diet not mentioned on the Allergen Page. What do I do?
I am a vegan. What can I eat?
You should avoid our meats (obviously), cheese, sour cream, and chipotle-honey vinaigrette.
I am a vegetarian. What can I eat?
You should avoid our meats (obviously). Our cheese is made with a vegetable-based rennet, and our sour cream is 100% cultured cream. If your own personal vegetarian guidelines therefore allow you to eat these dairy items, then that's terrific. If not, then you should avoid them. Please note this information is different for those who choose a vegan diet.
I can only have pasteurised dairy. Can I eat Chipotle's cheese and sour cream?
Feel free! Our cheese and sour cream are both pasteurised.
I love the dressing and salsa. Can I buy them by the gallon?
We're flattered. We really are, but we do not actually sell any of our foods in bulk. In order to maintain the shelf life required for retail, we’d have to add preservatives and we don’t want to do that. We're happy to sell you some sides if you'd like.
We're addicted, but my kids don't like spicy foods. Does Chipotle have a meat option they can eat?
Our carnitas have black pepper only (no jalapeños or anything like that) and are very mild. Some kids aren’t into trying new things, but we're happy to offer them a sample before they commit to a meal. Just ask us.
Where can I find out about new restaurants in my area?
What are your hours of operation?
Check the locations page for the hours of each location, as they may vary.
Where can I find restaurant locations?
Check out our locations page.
How do I order food via the world wide web (assuming this whole internet thing isn’t just a passing fad)?
You can do that by pressing the Order Now button up and to the right. If you need something special or have extra instructions, just include it in the Comments section. We'll add it to your order.
Does Chipotle deliver?
No, but stay tuned. The best way to find out about delivery options is to sign up for email updates in the footer of our website.
I don’t see Sign In or Account on Chipotle.co.uk. How do I access my Chipotle account?
Go to “Order Now” and sign in to go to your account settings. From there you can update your account information.
Does Chipotle cater?
We're testing catering at our London Wall location but stay tuned because soon we'll have it everywhere. Sign up for our e-mail alerts in the footer of the website.
I can’t order online. What gives?
Make sure your browser accepts all cookies in all situations. If you are trying to get a new password, check your spam folder. Burritos are not spam, but some e-mail systems don’t have any taste. If you're still having trouble, contact us on the Email Us section of our website and we’ll help you out.
What kind of fundraisers and donations does Chipotle support?
We provide in-kind donations for schools, youth community groups, university groups, community gardens and food and sustainable agriculture groups.
Can I start a franchise or be involved in owning a restaurant in any way?
Nope. We’re not into franchising. But if you have a recommendation for a location, hit up the Development section of the site. You should also note that we are a publicly traded company on the NYSE. So, you can get a piece of the action by investing in CMG.
Do you love me as much as I love Chipotle?
Assuming your love of us falls within the generally accepted social constructs of right and wrong, then yes. We love you too. Drop us a line and tell us about how you feel in the Email Us section.
I need more information on the company. Okay, I’m doing a paper and it's due soon. Can you help?
We are a publicly traded company so most everything we are allowed to share, we do on the Investors section of our website. Other things, like recipes and internal functions of our company, are things we've dedicated time and resources to and it's all proprietary information. There is some good stuff though so check it out.
Where can I buy gift cards?
Sorry, but not yet. Maybe you can just give them cash and have them promise to use it only at Chipotle.